We all have life events that distract us from work from time to time — an ailing family member, a divorce, the death of a friend. You can’t expect someone to be at their best at such times.

Employers and HR managers are tasked with figuring out how best to manage the employee through this time, while also considering the business. Despite our best attempts to separate the professional and the personal, at work personal issues can still come up. 

Employees’ personal lives can affect their ability to do their jobs and interact with co-workers, supervisors and clients. Even when employees have serious personal issues to deal with at home, they still must meet performance expectations and act professionally. 

As a manager, how can you support the person to take care of themselves emotionally while also making sure they are doing their work (or as much of it as they are able to)?

Here’s how: